Challenges that await you:
- Develop an omni-channel communication strategy
- Evaluate the effectiveness of various communication channels
- Create tools for efficient customer calls and messages
- Integrate with different partner systems
- Design a motivation system for collection agents
- Define the roles that operational processes should play and implement them across all tools used by operations
What makes you a great fit:
- You have 1+ years of experience in a similar role in the IT industry, Business, or Project Management
- You’re not afraid to delve into technical details: API, integration details with backend systems, reading or creating sequence diagrams, etc.
- You understand the logic of the interaction of the Backend and Frontend parts of the app
- You have experience in designing business processes from 0
- Excellent skills in organizing knowledge and reflecting it on process diagrams and sequence diagrams
- You love to organize things and explain them to everyone else.
- Your English speaking and writing skills are good enough to create all documentation and make presentations
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to Cyprus or Mexico with full visa & permit support to the employee and family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
The Collections team plays a pivotal role in advancing our banking business by reacquiring clients and debtors. The team is currently focused on tasks related to scenario management and the development of tools for data handling and automation.
Collection Team:
We usually respond within a week
We Are Hiring!
If you know someone who would be a perfect fit with us, please send us an e-mail with CV.
About Plata
PLATA is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security.
We are a fintech team with extensive experience in the Russian market. Most of the starting team is ex-Tinkoff people who believe in the idea and plan to make a cool new product in the global market.
Visit our website.
We are a fintech team with extensive experience in the Russian market. Most of the starting team is ex-Tinkoff people who believe in the idea and plan to make a cool new product in the global market.
Visit our website.
Apply for job
Tell us about yourself and we will definitely contact you
By applying to this job opening you confirm your consent to processing your personal data and accept Plata Card Privacy Policy.
Tecnologías Diffiere, S.A.P.I. de C.V., Mariano Escobedo 476, First Floor, Anzures, Miguel Hidalgo, 11590, Mexico City
+52 55 9990 8880
+52 55 9990 8880
Copyright © 2023
Tecnologías Diffiere, S.A.P.I de C.V., Mariano Escobedo 476, floor 1, office 103, Anzures, Miguel Hidalgo, 11590, Mexico City