Senior or Lead Product Manager [TeleSales]
Mexico · Hybrid work · Management
Our dynamic TeleSales team is revolutionizing customer acquisition being one of the major acquisition channels for Plata!
We are operating our InHouse call center as well as several partners across LatAm. We expertly manage calls based on deep data analysis, telephone marketing, and seamless integrations with other teams to deliver exceptional customer journeys.
We are operating our InHouse call center as well as several partners across LatAm. We expertly manage calls based on deep data analysis, telephone marketing, and seamless integrations with other teams to deliver exceptional customer journeys.
TeleSales team:
Challenges that await you:
- Deliver deep data-driven analysis that uncovers insights to optimize operational management — from testing innovative motivation schemes to refining supervision practices and employment models
- Implement and develop AI-driven sales robots and AI-driven quality assurance systems to drive success
- Business development of our CPA partner call centers so they can achieve the best results
- Pioneering the TeleSales launch of new Plata products
- Manage the development of the most advanced sales agent's interfaces
What makes you a great fit:
- Experience in Product Management in IT at a Senior or Lead level
- Strong data-driven decision making skills
- Proven ability to build and manage cross-functional teamwork with development teams, operations, analysts, and other stakeholders
- Experience working under strict deadlines and high expectations
- Strong analytical mindset and systems thinking
- B1 or higher English level for effective communication in an international team
Your bonus skills:
- Experience in people management
- Experience in product management for operational products (e.g., delivery or taxi services)
- Basic knowledge of Spanish
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to Mexico with full visa & permit support to the employee and family
- Flexible work from our office
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
We usually respond within a week
We Are Hiring!
If you know someone who would be a perfect fit with us, please send us an e-mail with CV.
About Plata
PLATA is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security.
We are a fintech team with extensive experience in the Russian market. Most of the starting team is ex-Tinkoff people who believe in the idea and plan to make a cool new product in the global market.
Visit our website.
We are a fintech team with extensive experience in the Russian market. Most of the starting team is ex-Tinkoff people who believe in the idea and plan to make a cool new product in the global market.
Visit our website.
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Tecnologías Diffiere, S.A.P.I. de C.V., Mariano Escobedo 476, First Floor, Anzures, Miguel Hidalgo, 11590, Mexico City
+52 55 9990 8880
+52 55 9990 8880
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Tecnologías Diffiere, S.A.P.I de C.V., Mariano Escobedo 476, floor 1, office 103, Anzures, Miguel Hidalgo, 11590, Mexico City