The Telesales team is engaged in tasks related to customer acquisition, cold calls, and telephone marketing. This team operate a local call center and handle integrations with other teams, while also organising customer logic. The team is creating a user-friendly services responsible for customer acquisition tasks.
In addition to the development of the application form, there are projects related to improving scoring, connecting a sales robot, new products launch, etc.
In addition to the development of the application form, there are projects related to improving scoring, connecting a sales robot, new products launch, etc.
Telesales team:
Challenges that await you:
- Proactively propose and implement strategies to enhance the customer experience and optimize the conversion funnel, ensuring a seamless user journey.
- Participation in the product's life cycle from idea to implementation and launch
- Elaboration of specifications for integration interactions between products
- Work with Engineering, Design, and other key teams, ensuring a unified and effective approach to product development.
- Creation of technical documentations, specifications and service requirements
- Designing efficient technical solutions considering business needs with development team
- Finding solutions for complex issues on production
- End-to-end product development requirements management
What makes you a great fit:
- 2 years of experience as System Analyst
- Experience with designing API, architecture, data model and business processes
- UML/BPMN experienced
- Ability to analyze business needs and create clear specification for developers
- REST/gRPC models knowledge
- Experience designing complex scalable services with high load and high availability
- Hands-on experience in launching and developing products from scratch
- Basic knowledge of prioritization frameworks and team management skills
- Basic SQL skills
- B1 or higher English level for effective communication with an international team
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to Cyprus or Kazakhstan with full visa & permit support to the employee and family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
We usually respond within a week
We Are Hiring!
If you know someone who would be a perfect fit with us, please send us an e-mail with CV.
About Plata
PLATA is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security.
We are a fintech team with extensive experience in the Russian market. Most of the starting team is ex-Tinkoff people who believe in the idea and plan to make a cool new product in the global market.
Visit our website.
We are a fintech team with extensive experience in the Russian market. Most of the starting team is ex-Tinkoff people who believe in the idea and plan to make a cool new product in the global market.
Visit our website.
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Tecnologías Diffiere, S.A.P.I. de C.V., Mariano Escobedo 476, First Floor, Anzures, Miguel Hidalgo, 11590, Mexico City
+52 55 9990 8880
+52 55 9990 8880
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Tecnologías Diffiere, S.A.P.I de C.V., Mariano Escobedo 476, floor 1, office 103, Anzures, Miguel Hidalgo, 11590, Mexico City